Hello, and a big welcome to Isle-Supply.com.
I'm Charles, owner of Isle Supply Ltd and Isle-Supply.com. I want to provide quality items with a superior service to discerning people. After 50 years in business both as an employee and employer, my philosophy has always been to give the best I can. That way I expect to get back the best. I have carried this over into Isle-Supply.com. I will do my best to give you the best quality products and service at the best price, in return for your complete satisfaction. I will be your main point of contact.
I know that some people feel buying online is risky, and you could end up with getting something that looks and feels cheap, or worst, getting nothing. If you don't like it, you have the added cost of posting it back to the supplier. I fully understand these issues - because I sometimes feel the same. Let me put your mind at rest.
First, all payments are through safe secure gateways including Paypal, Amazon Pay, or other secure credit/debit card payment methods. No one at Isle Supply has access to the card details.
Second, we give a 100% guarantee no quibble FREE returns policy. We will REFUND any postage paid on the returns. Think about it... That's better than if you shopped at a high street store. If you wanted to return something after you get it home, you probably have to drive to the town, pay parking, or pay public transport.
Isle Supply is your one stop shop for quality gifts for men and women as well as items to brighten your home. Whether it's for a birthday, Christmas, wedding, anniversary, valentine's day, Mother's day, Father's day or just to say "Thank you" or "I love you", we have the ideal gift.
All items show the price you pay, including any taxes and Free delivery. You will not get any surprises at checkout - except the offer of a discount for multiple items...
We sell quality jewellery and watches, as well as items that make that special gift. Many of them can be personalised to make them extra special.
At Isle Supply, we believe that quality brings success. We aim to provide quality goods with an environmentally responsible approach. We want to find the best products at the right price and with as little impact on our world as possible. We know we can't be perfect, especially as we rely on other suppliers and manufacturers, but we will work hard to get as close as we can by being very selective on our suppliers. Most of our products are produced in the UK.
We are based in Kent, England. We aim to give you what you want with no worries about buying online. We offer a NO QUIBBLE, FREE Returns policy. If for ANY reason you don't want what you have bought, then return it, and we will give a full refund including postage (T&C's apply). If you can't find what you want, drop us an email at firstname.lastname@example.org and we will do our best to find it.
If you are not 100% happy with what you have bought, let us know the reason within 14 days of receiving it, and we will pull out all the stops to put it right, or provide a no quibble refund, whatever suits you best.
We don’t want to supply cheap goods that will not last – that’s a recipe for lots of unhappy customers, and lots of returned goods – which means more work for us! We only want to sell goods that we feel are of good quality are safe to use, have minimal impact on the environment, and will stand up to the job they are intended for. If you feel any product you buy does not meet these criteria, please let us know within 14 days of receipt and we will give a full refund, and if we agree we will remove it from our stock.
Our sole aim is for 100% customer satisfaction. If you have any questions, requests, queries or concerns, or if you have some advice on how we can do better, we would love to hear from you. Please contact us at email@example.com and we will get right back to you.
Thank you for your support.